Manager Business Products - Grade11/12
Full-Time Temporary up to June 2029
Bathurst or McKell location with hybrid working
This role sits the Spatial Services team within Digital NSW
Closing date: 26th August 2025 [9:59am]
About the organisation
Spatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales.
Spatial Services' integrated framework connects the people of NSW to a comprehensive package of land and property services including property information, surveying and mapping.
Spatial Services' provides land information services to individuals, businesses, government agencies and non-profit organisations throughout NSW, Australia and internationally.
About the role
The Manager Business Products leads the enhancement and delivery of Spatial Services externally facing products and services such as websites and application tools. Additionally, this position is responsible for the business operation of the Spatial Digital Twin and associated data delivery channels.
This role requires passion and commitment to building and maintaining customer and stakeholder relationships to deliver exceptional customer service. It also requires a high level of attention to government obligations, policies and available service offerings.
The ideal candidate will have:
- Experience liaising with multiple technical resources to ensure delivery of key milestones on a range of short and long-term projects
- Ability to build strong relationship with a variety of internal and external stakeholders and effectively manage competing priorities
- Senior level experience leading and managing a team
Salary Grade 11/12, with the base salary for this role starting at $145378 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Flavia Raineri Gentile via Flavia.RaineriGentile@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 26th August 2025 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Flavia.RaineriGentile@customerservice.nsw.gov.au or 02 9494 8351.
For more information, please visit
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Information on adjustments available for the recruitment process