Please note that we are unable to accept job applications from any patients of our practice.
Job Duties and Responsibilities:
- Be the first point of contact for patients attending our family medical practice
- Assist in providing exceptional care and customer service to patients of all ages
- Answer multi-lined telephones and take responsibility for follow-up actions including correspondence with other medical practices and booking appointments for patients.
- Process payments and invoices from GP's , specialists and allied health staff with ability to troubleshoot any billing issues (Medicare billing, Private Health Insurance, Private billing)
- Use Best Practice Software and HotDoc for appointment bookings and scheduling
- Multitask and prioritise during peak times while maintaining a professional manner
- Work independently in high pressure environments
- Management of the waiting area including patient flow and tidiness
- Running errands
- Stocking medical supplies and maintaining cleanliness of doctor’s rooms
- Sorting and sending mail
- Maintaining professionalism and confidentiality at all times
ESSENTIAL SKILLS:
- Wednesday, Thursday and Friday availability (must be able to commit to these days)
- Ability to do shifts between 7:30am - 6:30pm
- Ability to work in both Windsor and The Ponds
- Strong management and organisational skills
- Good communication skills
- Professional, compassionate and caring
- An enthusiastic team player
- Ability to follow instructions carefully and take responsibility
- Dependable and reliable with a strong work ethic
Job Types: Part-time, Permanent
Pay: $30.00 – $33.00 per hour
Expected hours: 16 – 22.5 per week
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift
- Weekend availability
Application Question(s):
- Which days and times are you available on a regular basis for shifts? (be specific)
Experience:
- Customer service: 2 years (Required)
Licence/Certification:
- Working with Children Check (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
Application Deadline: 30/07/2025
Expected Start Date: 18/08/2025