Shellharbour Integrated Hub Support Officer - Karitane

Advert
Karitane is seeking for the newly established Shellharbour Integrated Hub, a Support Officer who will play a key role in supporting the development of the child and family hub during this important community consultation phase.
POSITION: Shellharbour Integrated Hub Support Officer
HOURS: Temporary Part-Time (2 Days per week until April 2026)

OPERATIONAL BASE: Shellharbour (with flexibility for other local sites)

AWARD: Health Services Manager Level 1 (HSM 1)
VACCINATION CATEGORY: B
RESPONSIBLE TO: Karitane Project Lead
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ABOUT THE ROLE:

This position provides high quality administrative and coordination support for the project and will assist in ensuring the needs and voices of the community are represented to the Shellharbour Integrated Hub team

The role involves maintaining efficient systems managing documentation, precise minute taking coordinating meetings and events, and contributing to service planning and improvement. The successful candidate will be highly organised, proactive and collaborative, working closely with the team to help shape and grow the Hubs capacity to meet local needs.

KEY SELECTION CRITERIA: (each criteria below must be addressed in your cover letter)

1. Strong organisational and planning skills
Demonstrated ability to manage multiple tasks to timelines. Ability to facilitate communication and track progress on activities to meet a goal, using effective problem-solving skills and collaboration.
2. Project and Service Development Experience
Experience in supporting the development or implementation of community-based services or projects, ideally within health, social services or local government sectors.
3. Stakeholder Engagement and Communication
Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders including service providers, community members and government representatives.
4. Organisational and Planning Skills
Proven ability to manage multiple tasks and priorities, meet deadlines, and contribute to service planning and improvement initiatives.
5. Digital Literacy
Proficient in Microsoft Office and digital collaboration tools ( E.g.: SharePoint), with the ability to learn new systems and support others in their use. Able to extract information from data reports.
6. Team Collaboration
Ability to work effectively with a diverse group, be a team problem solver, and work collaboratively with a shared vision. Able to work with others on tasks and reliable completing independent work.

MAIN DUTIES AND RESPONSIBILITIES

Project and service administrative duties:-

• Manage and respond to enquiries directed to the service via email, forwarding to relevant project team
• Prepare formal agendas, take accurate meeting minutes, and distribute documentation as required.
• Assist with scheduling meetings and planning events
• Assist with the preparation of reports in line with key reporting dates and milestones. including collation and analysis, of data and community feedback
• Develop and maintain effective online filing systems for administrative and team documents, resources, and correspondence for ease of access for the project team staff
• Work with the marketing team to develop and send promotional materials where needed in consultation with the project team, external stakeholders and community
• Have a sound understanding of the Shellharbour community, its strengths and needs

CONDITIONS OF EMPLOYMENT
The majority of Karitane’s services close for approximately two weeks over the Christmas/New Year period, during which time employees are required to take leave.
Karitane supports a smoke free environment including grounds, buildings and vehicles. Applicants will have a commitment to EEO and WHS, ethical practice and the principles of cultural diversity.
Relevant Police Check, Working with Children Check, Apprehended Violence Orders and prior employment checks, including relevant disciplinary proceedings, will be conducted on recommended applicants.

Karitane has exceptional working conditions focused on providing a workplace that values Excellence, Respect, Collaboration and Innovation.

Don’t miss this great opportunity and apply now!
A full advert and position description is available on www.karitane.com.au

Enquiries and applications:
Please provide cover letter addressing the essential selection criteria, your CV applications via email should be addressed to:
Angela Wood, Director Clinical Services
Email: Angela.wood2@health.nsw.gov.au
Mobile: 0419 360 284
Close date: COB Monday 11 August 2025