Workforce Planning & Administration Officer

Regional Express
New South Wales
Full time
21 hours ago

About Rex

Born and raised in country Australia, Rex is the nation’s largest truly regional carrier, connecting communities across six states. Guided by ‘Our Heart is in the Country’, we are dedicated to delivering heartfelt hospitality at every stage of the customer journey. As part of the Rex team, you’ll help support regional Australians and strengthen the future of regional aviation.

The Role

Supporting our Customer Service and Ramp teams at Sydney Airport, we are seeking a motivated Workforce Planning & Administration Officer based between our headquarters at Mascot and our Sydney Airport offices. This role is ideal for someone who takes initiative, is task-focused, and is eager to contribute to long-term operational success at Rex.

Key Responsibilities:

  • Manage staff rosters, the rostering/payroll system, and employee leave planner.
  • Provide Administrative and operational support to the Airport Manager.
  • Support Rex Lounge operations across Terminal’s 2 & 3, including stock ordering/facilities management.
  • Professionally manage all telephone calls.
  • Establishing and maintain systems and processes for all administrative areas of the office/Airport facilities.
  • Handle and store sensitive information appropriately.
  • Prepare and maintain client airline billing records.
  • General ad-hoc duties where assigned.

Key selection criteria:

  • Excellent communication, interpersonal and relationship building skills.
  • Task driven and focused with an ability to time manage, prioritise and multi task.
  • Experience with HumanForce Workforce Management preferred.
  • Strong Microsoft 365 skills.
  • Sabre DCS experience beneficial but not essential.
  • Strong administration skills.
  • Ability to work well under pressure.
  • Ability to work independently and in a team.
  • Well presented with a professional and friendly mannerism.

Candidate requirements:

  • Previous rostering and payroll experience required.
  • Confidence and skill in handling employee and management enquiries.
  • Well-presented, professional, and enthusiastic about supporting regional aviation.

How to apply:

Please submit your application, including your resume and a cover letter addressing the key selection criteria by the 'Apply Now' button below by COB Monday, 1 September 2025.
Apply
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