Client Services Administrator

Discounted Patios - Melbourne VIC
$35 - $45 an hourPart-time

About Us

Discounted Patios Pty Ltd is Victorian based business that supplies Australian brands of steel patios, pergolas, verandahs & carports across the Melbourne Metropolitan areas.

Our company prides itself on highly professional, timely & caring services to its clients an experienced Client Services Administrator.

The Position

This is not a 'typical' administration role. This role offers an experienced person in administration an opportunity to do more than just basic admin duties. From being the 'face' of the business, supporting our clients with their enquiries, to managing building permit applications, this role is challenging, varied and never boring.

This is a busy role that needs a high level of organisation and attention to detail. You need to enjoy working autonomously and be a good self-manager. You must have a strong ability to prioritise competing tasks and your initiative will be a key skill needed in this role. Prior knowledge in the building industry is advantageous but not necessary as full training will be provided.

The Duties

  • Managing customer enquiries & the support queue via our CRM
  • Contract management i.e submitting & managing building permits, council applications, etc
  • Liaising with building surveyors, local councils & water board authorities
  • Project administration & reporting tasks

Essential Skills

  • Mature minded person with a high level of work ethic
  • Experience in office administration & customer service
  • Excellent verbal & written communication skills
  • Warm and friendly disposition with customers and team members
  • Self-starter with strong time management skills
  • High ability to prioritise competing tasks, manage timelines and follow up tasks without missing a beat
  • Fast learner and open to learning entirely new areas

Key Benefits

  • Flexible work hours & location
  • High level of autonomy

If you are seeking a position that offers flexible working arrangement with varied & challenging administration responsibilities, where you will become a crucial team member, then this is the job you are searching for.

Please email your resume to Daniella.

Job Type: Part-time (20 - 32 hours per week average)

Job Type: Part-time
Part-time hours: 20 - 32 per week

Salary: $35.00 – $45.00 per hour

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