Administration Officer

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

Join Our Team at The Orthopaedics Department, Royal Children’s Hospital – Administration Officer,

Are you a proactive, detail-oriented administration professional ready to make a real difference in the lives of children and families? The Royal Children’s Hospital (RCH) Orthopaedic Department is looking for a dedicated Administration Officer to help us make a difference for children with musculoskeletal problems.

Your Role

As the Administration Officer, you will provide vital administrative support to the Deputy Director and Administration Team Leader of the Orthopaedics Department. From managing departmental communications and supporting specialist clinics, to helping coordinate meetings and events, you’ll ensure the smooth day-to-day running of one of our most critical clinical departments.

Key Responsibilities

• Be the first point of contact for the department’s email and phone enquiries.
• Provide high-quality support to the Deputy Director and Admin Team Leader.
• Liaise with internal and external stakeholders to assist with clinic schedules.
• Assist with the coordination of meetings, events and case conference documentation.
• Maintain accurate records, order supplies, and ensure compliance with confidentiality standards.

What We’re Looking For

• Minimum 3 years’ experience in a similar administration role.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive, SharePoint).
• Strong organisational skills with excellent written and verbal communication.
• Professional, confidential, and able to manage multiple priorities with a proactive attitude.
• Previous experience in healthcare or knowledge of EMR systems (like EPIC) is highly desirable.

Why Work at RCH?

• Supportive Culture – Be part of a compassionate team that values curiosity, courage, kindness, and inclusion.
• Make an Impact – Your work helps support world-leading clinical care and improves the lives of children and their families.
• Career Growth – Access learning and development opportunities within a prestigious healthcare institution.
• Location – Work at our state-of-the-art campus in Parkville, part of Melbourne’s vibrant biomedical hub.

Additional Requirements
This role requires a valid Working with Children Check, National Police Check, and compliance with RCH immunisation standards.

Click here to view the PD, if you're interested.

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption