Administration Officer (Medical Records & Reception)

Administration Officer (Medical Records & Reception) - Icon Cancer Centre Southport

What’s On Offer

• Permanent Part-Time Role – 42 hours per fortnight, weekdays only
• Make a Meaningful Impact – Support our oncology day hospital and help improve the lives of our patients
• Diverse Responsibilities – Engage in medical records management, patient admissions, and front desk reception
• Competitive Hourly Rate – Be rewarded for your valuable contribution

Location: Premion Place, Level 9, 39 White Street, Southport QLD 4215
Centre Hours: Monday to Friday, 8:00am – 5:00pm

Learn more about our centre here: https://iconcancercentre.com.au/centre/southport/

The Opportunity
Join our dedicated and supportive team in Southport as a Part-Time Administration Officer, where your contribution will help deliver exceptional patient care every day.

At Icon, our people are the heart of everything we do. You’ll be part of a connected and passionate team, making a real difference by:

• Managing the organisation, retrieval, and distribution of medical records for hospital admissions and appointments
• Sorting and filing records efficiently in designated storage areas
• Maintaining accurate records registers and conducting regular audits
• Preparing new treatment plans and physical charts for clinics
• Welcoming patients and visitors with professionalism and warmth at reception
• Supporting patient admission and discharge processes
• Performing health fund checks and discussing any associated costs with patients
• Ensuring patient details are regularly reviewed and updated
• Coordinating patient arrivals and managing waiting room functions across both the medical practice and day hospital

What You’ll Bring
We’re looking for someone who thrives in a fast-paced environment and is committed to delivering outstanding service. Ideally, you’ll have:

• Previous experience in a similar healthcare administration role
• Familiarity with Medicare, DVA, and private health processes
• Strong organisational and time management skills
• Clear and confident communication skills, both verbal and written
• Proficiency in Microsoft Word and Excel
• A customer-focused mindset and ability to work independently with attention to detail

Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.
For more information on our cancer services in Australia visit https://icongroup.global/en/our-services/cancer-services-australia/ or www.iconcancercentre.com.au

Here’s why our people choose us:

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.

Our Culture and Benefits:
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave: Supporting you both personally and professionally.

Excited to join Us?
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.

Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.