Jump into a role focused on taking action, where you'll handle negotiations and pick up technical claims skills. If you're good with customer service, managing multiple tasks, and want a challenging yet rewarding opportunity, becoming a Recoveries Advisor could be the you-shaped career you're looking for.
About The Role
- Onsite and full-time, 9-day fortnightly roster working Monday to Friday only
- Actively engaging with clients, Third Parties, and other insurers throughout the claims process
- Negotiating and proactively seeking to recover costs to ensure a positive outcome for our customer
- Manage a large claims portfolio, overseeing recovery efforts
- Achieve weekly and fortnightly benchmarks
About You
- Passion for delivering exceptional customer experiences
- Excellent negotiation and communication skills
- Conflict resolution expertise with confidence
- Strong time management skills and multitasking ability
- Team player mindset with a willingness to learn and adapt
- Knowledge of the insurance claims process is advantageous
- Previous experience in debt collection and/or paralegal is highly regarded
Don't tick every box? Don't worry!
We recognise the value of transferable skills, so if this role interests you, we still encourage you to apply.
Perks and Benefits
- Great work/life balance with set start/finish times
- 22 days annual leave, plus volunteer leave, and yearly salary reviews
- Career progression opportunities – we believe in promoting from within
- Paid induction training and ongoing career development
- An awesome work culture that encourages creativity and celebrates diversity
- Ideally located surrounded by numerous eatery and retail options
- An award-winning reward and recognition program
- Discounted insurance products
- Discounted gym memberships through Fitness Passport
- Free skin checks, flu jabs, and wealth mastery sessions
- Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing
- End of trip facilities
- Casual dress code
Ready?
If yes, apply today to be part of our Third Party Care team. If you want a career that lets you, be you, and rewards you for your contribution, Think Youi.
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