Customs Classifier and Logistics Officer

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About the Role
Rubicon Water is seeking a highly motivated and detail-oriented Customs Classifier and Logistics Officer to join our team on a full-time basis, based at our Hawthorn East, Melbourne office.
In this role, you will ensure the seamless movement of goods across international borders while maintaining full compliance with customs regulations. Reporting to the Global Planning and Logistics Manager, you will play a key role in managing customs compliance and coordinating the end-to-end movement of freight (air and sea). You will be responsible for ensuring goods are correctly classified under the Harmonized System, managing logistics providers, and preparing accurate documentation to support smooth import/export processes.

About you
We are looking for someone who is analytical, detail oriented, and thrives in a dynamic environment. You will be comfortable working cross-functionally and adept at managing complex freight and customs matters.

Duties

• Classify imported/exported goods using correct HS codes and apply relevant tariffs and trade agreements
• Maintain product classification and country of origin (COO) databases
• Prepare and submit customs documentation to brokers and freight forwarders
• Stay up to date with customs laws, tariffs and trade regulations
• Coordinate freight operations from dispatch to delivery
• Liaise with freight forwarders, customs brokers and internal teams
• Track shipments and resolve any delivery issues
• Manage and reconcile shipping documentation (e.g. bills of lading, COO)
• Identify logistics cost savings and efficiency improvements
• Maintain accurate customs and logistics records
• Monitor logistics performance and support process improvements

Qualifications & Experience

• Minimum 5 years’ experience in customs classification and international logistics.
• Strong knowledge of HS codes, Incoterms and global trade compliance (e.g., FTA, WTO).
• Experience with customs software and ERP systems, specifically SAP B1.
• Proficient in Microsoft Office and confident working with data.
• Excellent communication and organisational skills.
• Relevant qualifications in Supply Chain, Logistics, International Trade, or a related field.
• Customs certification (e.g., Certified Customs Specialist or similar) desirable.

About Rubicon
Rubicon Water has a vision to sustainably increase global food and fibre production through improved water use efficiency. We do this by delivering advanced technology to managers of gravity fed irrigation networks, enabling them to manage their water resources with unprecedented levels of efficiency and control.