- $90,188 + super + NFP salary packaging benefits
- Permanent Full Time Contract
- Location: Ngarluma (Karratha) WA 6714
- Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.
Your Opportunity
The
Pilbara Family & Domestic Violence Coordinated Response Service
(CRS) assists victims of family and domestic violence following police attendance at an incident that results in a domestic violence incident report (DVIR). The CRS collaborates with the Western Australian Police, Child Protection and Family Support, and the Department of Corrective Services to offer critical support to individuals at high risk of violence, helping them build a life free from further abuse. Operating in the Pilbara and Geraldton regions, CRS partners with various lead agencies within the family and domestic violence service system.
This is an on-site position based in Karratha and will cover Onslow and Paraburdoo requiring travel once a quarter. The role involves working closely with police and child protection to triage domestic violence incident reports, identify and support victims and children at high risk. The position requires providing assessments, information, referrals, and case coordination, including safety planning, to ensure the safety, stability, and wellbeing of vulnerable victims and their children.
Your Key Responsibilities
- Respond to referrals from WA Police in a coordinated way with Police and Child Protective Services and ensure that all documentation is completed in a timely manner.
- Conduct risk assessments and safety planning using the Common Risk Assessment and Risk Management Framework to determine risks.
- Respond to urgent client safety needs.
- Participate in a range of interagency meetings, steering committees, and other forums to share information and best practices and highlight the needs of families in the community.
- Adhere to all relevant internal and external policy and procedures, statutory and contractual requirements including client confidentiality, duty of care, and OHS.
- Develop quality relationships with a range of key stakeholders and partners including community organisations and other health professionals to allow for the effective provision of support and information to clients.
Requirements for Success
- Relevant tertiary qualifications and/or significate demonstrated work experience working within the Family and Domestic Violence sector.
- Strong understanding of the Domestic and Family Violence sector, including current legislation and the WA Strategic Plan for Family and Domestic Violence, Child Protection, and the requirements of the Children, Young Persons and Their Families Act, and other key legislative reforms.
- Demonstrated experience in engaging and working therapeutically with women and children in a variety of settings including refuges.
- Exceptional time management and organisational skills.
- A person-centred approach with the ability to meet people where they are at.
- Ability to travel once per quarter for overnight stays in Onslow and Paraburdoo.
- First Aid Certificate is desired.
- Full driver licence with no restrictions.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your Benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
- Rewarding work – every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax
- Free external, confidential counselling
- Volunteering opportunities
- Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
- Pilbara Remote Benefits include:
- Additional $1,000 each year to assist with cost of living in a remote area
- 5 weeks Annual leave
- Access to up to 5 additional days Personal/Carers leave each year
- Rental Assistance of up to $200 per week
- Relocation allowance of $1,500 to assist in moving to the area
Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at
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