Information Management Officer

Information Management Officer
APS5

Townsville
Ongoing/Non-ongoing; Full-time
Applications close Sunday 17 August 2025

The Great Barrier Reef Marine Park Authority (the Reef Authority) is a Commonwealth non-corporate entity, and a statutory agency established by the Great Barrier Reef Marine Park Act 1975 (Marine Park Act), reporting to the Minister for the Environment and Water. Our objective is the long-term protection, ecologically sustainable use, understanding and enjoyment of the Great Barrier Reef for all Australians and the international community through the care and development of the Marine Park.

Managing a reef roughly the size of Italy demands many skills and talents, so you don't have to be a marine biologist to contribute to our mission. From finance to marketing roles, we have a team almost as diverse as the ecosystem we protect. Our commitment and dedication to the Great Barrier Reef and the Australian public have a long-lasting impact, and we are looking for individuals who can bring their unique skills, experience, and knowledge to our high-performing and inclusive organisation.

The Position

We are seeking an experienced and dynamic information management officer to join our small team. As part of the Great Barrier Reef Marine Park Authority (the Reef Authority) Information team, you will be responsible for providing a service to both internal and external stakeholders, managing requests, research services and the administration of the Reef Authority information management initiatives, systems and services.

The position is required to action multiple requests, prioritising the workload with limited supervision, whilst adhering to the relevant regulatory government requirements and policy frameworks in order to ensure continuity of service on behalf of the Information management services team.

You will be able to problem solve, support and assist in the maintenance of the online Reef Authority information management systems, with a focus on continuous improvement, including the support and training of Reef Authority staff with regards to the Reef Authority record and information management services.

About You

• You can plan, review, prioritise and align operational activities to organisational objectives in order to complete tasks on time and to a high standard.
• You have a sound understanding of relevant statutory, regulatory and policy frameworks and organisational, procedural or policy knowledge.
• You are an excellent communicator, able to use your communication skills to strengthen working relationships and manage user expectations. You have strong internal and external stakeholder engagement capabilities.
• You have well-developed written and oral communication skills, with the ability to work individually or in a team environment.
• You are an effective member of a team, are flexible and versatile, show initiative and develop and maintain positive relationships.
• You are capable of handling sensitive information and disseminating appropriately.
• You are professional, polite and supportive when providing advice, training and guidance.

Key Responsibilities

• Provide support in the delivery of information management initiatives, systems and services to internal and external stakeholders.
• Support the development and implementation of policies and guidelines for improved service delivery with a focus on continuous improvement.
• Monitor compliance to record keeping and information standards and provide support for adapting to new processes to capitalise on digital capability as it evolves.
• Accurately classify and manage information of a complex or technical nature, applying relevant record and information management legislation to manage the flow of information.
• Respond to day-to-day management and operations of the information management services in a timely manner.
• Provide expert advice to programs and projects throughout the Reef Authority regarding information management systems and services.
• Provide training and education to broad stakeholder in the utilisation of the information management systems, providing regular support and refresher training to embed new process and practice.

For more information about this opportunity, please contact Racheal Morley, Assistant Director Information and Application Services - Ph. 0437 558 573

Eligibility

The successful candidate will ideally have:

• Experience in information management, records management or digitisation.
• Knowledge of information-related policy and procedure, including dissemination and disposal of information resources.
• Knowledge of the Commonwealth Records Management policy and Controlled Document system administration.
• Experience in working with Refworks, eLibrary, Online Image Collection, EDRMS (SharePoint), Iron Mountain Registry or National Archives Australia (desirable but not essential as training will be provided).

To be eligible for employment, candidates must be an Australian citizen at the time of application.

The position requires a Baseline security clearance. Successful candidates will be required to obtain and maintain a clearance at this level.

The successful candidate will be willing to provide identity documents and undergo an identity pre-employment check through a Document Verification Service.

Notes

The current position is ongoing however through this process may create a merit pool to fill similar ongoing and non-ongoing positions that become available within the next 18 months.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

How to apply

Please ensure you read the instructions below and on the Position Description carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

You will be required to prepare a response document (“pitch”) in MSWord or PDF format using standard margins and size 11 Arial font.

Please prepare a ‘pitch’, as outlined in the Position Description, in relation to the advertised role, outlining:

When crafting your response, we encourage you to review ‘Cracking the Code’ and the relevant Australian Public Service Work Level Standards which can be found on the Australian Public Service Commission website: www.apsc.gov.au.

Please complete your application online and provide:

• your ‘pitch’ (as described above and in the position description).
• proof of Australian citizenship (an Australian Passport or Australian Birth Certificate)
• a current curriculum vitae (resume)

Applicants are advised to read further information provided on the Great Barrier Reef Marine Park Authority Careers website.

PLEASE NOTE: - The panel may not consider additional information such as a cover letter or content exceeding the page limit.