Internal Communications Adviser
- Parental leave contract of up to 14 months
- Hybrid working flexibility based in a central CBD office
- Free travel across Victoria (free myki card)
V/Line’s purpose is to connect Victorians through safe, reliable and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.
About the role
As the Internal Communications Adviser, you are integral to the success of V/Line’s Corporate Affairs Group.
Corporate Affairs is the organisation’s central point for government and stakeholder relations, policy development and coordination, media and issues management, internal and external communications, learning and development, capability, and culture and engagement.
As the operational group of the Office of the CEO, Corporate Affairs provides trusted advice to the CEO and Executive Leadership Team, strengthening V/Line’s brand and reputation.
The Internal Communications Adviser reports into the Head of Internal Communications and partners with teams from across V/Line to develop and deliver communication strategies and campaigns that inform our people about our strategic priorities, new initiatives, organisational changes and the impact of our work.
The role produces content across a range of internal channels including the intranet, internal newsletter and Viva Engage. The role also supports the delivery of internal events, such as CEO Forums.
Key accountabilities include:
- Supporting the development and delivery of communication strategies and campaigns to embed employee awareness and understanding of V/Line’s values, vision and purpose, as well as other enterprise-wide projects and initiatives.
- Building strong internal stakeholder relationships with V/Line departments to gather information on strategy, projects, stories of success and other information to be used in internal communications.
- Writing, editing and producing internal communications content in a variety of formats, such as email alerts, Sharepoint content and newsletter content.
- Supporting the effective management of the intranet, including maintaining news content and supporting staff to use SharePoint as required.
- Supporting the successful planning and delivery of organisation-wide events.
- Measuring the effectiveness of internal communications, using insights to improve outcomes.
- Liaising with other teams within Corporate Affairs to ensure consistency of messaging.
- Managing the internal communications inbox requests.
- Exercising flexibility to complete other duties as required.
About you
The Internal Communications Adviser supports the delivery of strategic internal communications that align our workforce in a shared vision, purpose and values.
Our ideal candidate will possess the following:
- Demonstrated experience supporting the development and delivery of strategic communications plans or campaigns.
- Strong writing and editing skills, with the ability to communicate complex ideas clearly and effectively to diverse employee audiences across multiple channels.
- Strong interpersonal skills with the ability to build constructive relationships with people from a variety of backgrounds.
- Adept at using technology, including the ability to quickly learn and be proficient in various internal communications systems/platforms such as SharePoint, Mailchimp and MS Teams Live Events.
- Experience coordinating virtual, hybrid and in-person events or roadshows.
- Flexibility to fulfill various requirements within a small team.
- Successful completion of tertiary qualifications in Communications or an equivalent discipline.
- Strong attention to detail.
- Exceptional oral and written communication skills
- Strong organisational skills, including the ability to manage competing priorities and thrive in a fast-paced environment.
- Discretion and sound judgement when working with sensitive or confidential information.
- Ability to contribute to a positive and collaborative culture.
- Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.
If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.
Why V/Line?
In addition to free myki travel, we offer:
- Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
- Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
- Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
- Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
- Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at [email protected] or 1800 800 007 for confidential support.
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.
We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.
At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment checks to meet our safeworking standards.
Applications close: Monday 16 June 2025.
