Manager Business Services

• Full-time, ongoing position based in Hindmarsh (some metro Adelaide travel)
• Be part of a high-performing team in a growing aged care portfolio
• Great benefits and a chance to make real impact

What we offer:

• Flexible work arrangements: Design your work-life balance. This could include working from home, part-time work, compressed working weeks and flexible working hours.*
• Competitive salary packaging: Take home more with tax-free benefits, including up to $15,900 per year and an additional $2,650 tax-free each year for meals and holidays.
• Paid parental leave: Get the support you need to start or grow your family, with superannuation contributions included.
• Career development: Grow your skills and progress your career with genuine opportunities across the organisation.
• Discounted benefits: Enjoy savings on motor vehicles, gym memberships, health insurance and more
• Employee Assistance Program: Get confidential support for you and your family
• AnglicareSA offers a range of flexible working arrangements that are aimed at meeting your diverse needs and the different operating environments across AnglicareSA. The suitability of different arrangements will depend on the position you are applying for, and team and customer requirements. You are encouraged to discuss your needs during the application process.

Who are we looking for?

An experienced, strategic Manager, Business Services to lead core operational functions across our Community Aged Care portfolio during a period of significant growth and reform. This is a key leadership role within one of South Australia’s most trusted aged care providers, supporting services that enable older people to live safely and independently at home.

What can you expect to be doing?

• Lead and inspire the Business Services team through a period of sector reform and transformation
• Oversee operations, including rostering, administration, compliance and reporting across multiple sites
• Provide strategic, data-informed advice to improve efficiency, service quality, and decision-making
• Identify and implement scalable, sustainable process improvements to future-proof operations
• Support portfolio growth through effective business development and workforce planning strategies
• Ensure compliance with aged care legislation, quality standards, and accreditation requirements
• Manage systems for quality, risk, incident response, and continuous improvement
• Build strong, collaborative relationships across internal teams and external stakeholders to enable innovation and impact

What do you need to bring?

• Tertiary qualification in a business-related field and/or significant related experience
• A resilient, calm, and strategic mindset, with the ability to lead confidently through complexity and change
• Extensive experience managing rostering, workforce planning, compliance, reporting, and business operations across multiple sites
• Proven ability to work autonomously, streamline processes, and drive operational improvements
• Strong skills in business analytics, planning, and developing strategic models to support growth
• High commercial acumen and understanding of financial and regulatory frameworks
• A supportive and accountable leadership style, with a track record of building high-performing teams
• Excellent communication and stakeholder engagement skills, with strengths in reporting and problem-solving
• Proficiency in business systems and technologies to support efficiency and insight
• Knowledge of aged care reform, compliance standards, and continuous improvement frameworks

Who is AnglicareSA?

AnglicareSA, South Australia's leading social services provider, empowers over 60,000 individuals annually. Our 2,000 passionate employees and 300+ dedicated volunteers work tirelessly to support individuals, families, and communities. We address immediate needs while fostering empowerment, dignity, and maintaining control in their lives.

From emergency assistance to lifelong support, our diverse services cater to every life stage. We champion social justice, equality, and strong communities, because together, we change lives.

How to Apply:

Please click on 'Apply' and submit your application by 9:00am Monday 4th August 2025.

• Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

We do not accept applications via email; for more information, please contact: Lauren Haddow, Recruitment Business Partner at [email protected]

You can view the Position Description via the vacancy's advert on the AnglicareSA website for further details on the role requirements.

YouBelong@AnglicareSA

At AnglicareSA, we want everyone to feel that they can be themselves and that they belong. We value diversity and inclusion and the benefits this brings to the people who work with us and the communities we serve. We encourage applications from people with diverse backgrounds and abilities.

We are committed to the employment of First Nations people. Please contact the person listed above to discuss joining AnglicareSA and visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is a White Ribbon organisation committed to the prevention of violence against women.