Patient Election and Data Quality Officer

• Northern Adelaide Local Health Network – Lyell McEwin and Modbury Hospitals – Elizabeth Vale and Modbury
• Salary: $67,589 - $72,033 p.a. (pro rata) plus Superannuation and Salary Sacrifice benefits – ASO3
• Temporary Part-Time – working 30 hours per week, up to 28 August 2026

About the Role:

Are you passionate about delivering exceptional healthcare services and committed to ensuring the utmost accuracy and integrity of patient data? The Northern Adelaide Local Health Network is seeking a Patient Election and Data Quality Officer to join our Revenue team.

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia.

In this pivotal role, you will play a crucial part in upholding the highest standards of data quality and patient choice. In this role you will ensure that all admitted patients make an informed decision as to their right to be treated as a private or public patient.

Your primary responsibilities will include:

• engaging with patients to facilitate informed decision-making regarding their preferred healthcare provider
• liaising with relevant private health funds
• meticulously maintaining and auditing patient data to ensure accuracy, completeness and compliance with regulations
• identifying and addressing data quality issues, implementing corrective measures to enhance efficiency and patient care
• providing guidance to staff on data entry procedures and patient election protocols

About You:

Are you dedicated, compassionate and highly motivated looking for an opportunity to join a dynamic, growing healthcare network where you will be part of a supportive team delivering high quality care to the community? If so, then this could be the opportunity for you. This position will offer you professional growth opportunities within a supportive and inclusive culture.

To thrive in this position, you must possess exceptional communication and interpersonal skills, allowing you to interact effectively with patients and colleagues.

Don't miss this chance to contribute to the healthcare sector and make a lasting impact on patient care.

About Us:

The Northern Adelaide Local Health Network (NALHN) serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes.

At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Benefits of working at NALHN:

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.

Relocation assistance may be available for successful applicants from interstate or overseas.

NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check.

Check(s):

• National Police Check (National Police Certificate) for general employment probity, vulnerable person-related employment and aged care sector screening – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests.

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances)

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 909123

Enquiries:

Toni Smith

Manager Hospital Billing Operations

Phone: (08) 8133 2319

E-mail: [email protected]

Application Closing Date:

1 August 2025 – 11.55PM

Role Description and Further Information:

• Refer to the SA Health Career Website – How to apply for further information.