Company Overview:
Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, South Australia and Victoria.
We’re currently expanding our People & Capability team and looking for a People Support Centre Administrator in Hazelmere, WA to help deliver exceptional service to our employees across the country.
Position Available: People Support Centre Administrator
Location: Hazelmere, Western Australia
About the Role:
We are seeking a detail-oriented and service-focused People Support Centre Administrator to provide first-level support for employee enquiries, assist with HR processes, and ensure smooth, accurate administration throughout the employee lifecycle.
As the first point of contact for HR-related queries, you’ll play an important role in delivering a positive employee experience by providing timely, accurate, and professional support. This is a great opportunity for someone with strong administrative skills and a passion for people to be part of a collaborative and high-performing team.
If you enjoy helping others, have great attention to detail, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Respond to employee and manager queries via phone, email, or ticketing system in a timely and professional manner.
- Provide accurate information and guidance on HR policies, processes, and systems.
- Escalate complex or sensitive enquiries to the appropriate team or specialist and ensure follow-up.
- Process employee lifecycle transactions, including contracts, changes to employment details, training requests, and offboarding.
- Maintain accurate and confidential employee records in HR systems, ensuring data integrity and confidentiality.
- Support payroll and broader HR teams by ensuring correct and timely information flow for processing.
- Assist with onboarding coordination, including inductions, documentation collection, and system access setup.
- Use the HR Information System (HRIS) and ticketing platform to log, track, and resolve requests.
- Contribute to maintaining and improving process and training documentation.
- Participate in team meetings and contribute to service enhancement initiatives.
- Support projects and ad hoc activities within the People & Capability team as required.
Qualifications, Skills and Experience:
- Experience in an administrative or HR support role, preferably in shared services or people operations environment.
- Strong attention to detail with excellent organisational skills.
- High level of customer service and interpersonal communication skills.
- Ability to manage sensitive information with confidentiality and professionalism.
- Proficiency in Microsoft Office and confidence using HRIS or ticketing systems.
Desirable:
- Experience with HR systems.
- Understanding of basic HR policies and procedures.
- Exposure to fast-paced, high-volume environments with multiple stakeholders.
Why Join Centurion?
- Be part of a collaborative and supportive People & Capability team.
- Opportunity to develop your HR knowledge and skills.
- Career growth and professional development pathways.
- Benefits including health insurance discounts
- Work with a company that values safety, integrity, and excellence.
How to Apply:
If you’re ready to take the next step in your career and join our People & Capability team ,click Apply Now or email [email protected] for more information.
Don't miss out on this exciting opportunity to join a leader in the transportation industry! We are an Equal Opportunity employer and encourage applications from women and First Nations People.
Please note: We do not accept applications from recruitment agencies. Direct applicants only.
