Overview
Work Type: Ongoing - Full-time
Salary: $79,122 - $87,599
Grade: VPS 3
Occupation: Customer service
Location: Loddon Mallee - Greater Bendigo
Reference: VG/1881450
The Registrations Officer will be responsible for the assessment and registration of employer and worker registration applications in line with legislative requirements, accurately reviewing data, and engaging with stakeholders to ensure correct information is provided within required time frames. The role will require the ability to communicate, draft correspondence and deliver training to enhance understanding of the scheme to improve compliance and maintain high-quality standards and service delivery.
About us
The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the community services, contract cleaning and security industries to build up long service benefits based on time in their industry rather than with a single employer. We foster an inclusive and collaborative culture that celebrates achievements and allows everyone to contribute to our success.
About the role
Due to continued growth, we're excited to be advertising new positions. The Registrations Officer will be responsible for the assessment and registration of employer and worker registration applications in line with legislative requirements, accurately reviewing data, and engaging with stakeholders to ensure correct information is provided within required timeframes. The role will require the ability to communicate, draft correspondence and deliver training to enhance understanding of the scheme to improve compliance and maintain high-quality standards and service delivery.
About you
To be successful in this role you will have a demonstrated ability to interpret and apply legislation, policies and procedures to assess applications and make informed decisions. Strong verbal and written communication skills are essential with the proven ability to engage with a diverse range of stakeholders, explain complex information and provide guidance to support compliance and understanding in various formats.A demonstrated ability to meet performance targets and manage competing priorities in a high-volume environment while maintaining attention to detail and accuracy, ensuring high-quality service standards are met in a timely manner are essential.We're looking for a collaborative team member who brings a proactive mindset, embraces opportunities for improvement and is enthusiastic about driving positive change and innovation.
Why work at the Authority
- Located in the heart of Bendigo, where you can enjoy a modern and collaborative working environment with open plan workspaces, fully equipped meeting rooms, and state-of-the-art facilities.
- You can benefit from above award wages and annual salary increases under the Victorian Public Service Enterprise Agreement.
- Learning and development opportunities, annual performance plans, public sector networking, along with on the job learning and development.
- Your well-being is important to us, which is why we offer a free and confidential Employee Assistance Program, as well as other health and well-being initiatives.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and cover letter addressing the key selection criteria, ensuring you outline how your skills and experience align to the role and regulatory environment. Acknowledgement will be given for demonstrating an understanding of the various elements of the role, including the direction and priorities of the team and the wider Authority.Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.We welcome applicants from a diverse range of backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguisticalljy diverse (CALD) backgrounds, LGBTIQ, people with disability, as diversity and inclusion drives our success.
Applications close Tuesday 9 September 2025 at 11.59pm
Posted
26 August 2025
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