Job Description
- Permanent, Full time
- $97,099.24 per annum plus Superannuation
- Join the Community Health and Wellbeing team.
Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.
This is your opportunity to join a forward-thinking team comprising passionate and dedicated individuals who are focussed on the delivery of quality and innovative services. We are seeking candidates with a desire to make a valued contribution and have a genuine commitment to community wellbeing.
As Team Leader Home Support Services, you will be responsible for the building, management and leadership of a team of Direct Care staff in an assigned geographical area as well contributing to the planning and implementation of changes responding to our growing community and ongoing reforms. You will have a proven ability to gain cooperation and communicate with a broad range of people from diverse backgrounds and cultures.
You will also have experience in working with older people and individuals with disabilities, including managing and leading diverse teams. Demonstrated knowledge of the Home and Community Care Program for Younger People and Commonwealth Home Support Programme is desired.
What you’ll be doing:
- Lead and manage the day-to-day operations of Home Support Services within allocated geographical regions ensuring operations are consistent with Council and Government policies, National Service Standards and accepted professional best practice.
- Build into daily practice, continuous improvement systems to ensure ongoing improvements in care and service delivery for clients.
- Establish and promote a culture of trust, respect, client focus, collaboration, and innovation across Aged and Disability Services.
- Provide effective leadership and foster a positive workplace culture.
- Manage Home Support Services within allocated geographical regions in accordance with available resources and funding guidelines.
- Contribute to and participate in research, surveys, and benchmarking to plan for future service requirements.
- Participate in the development, implementation and evaluation of flexible service models that adapt to community needs.
- Collaborate with clients, fostering an understanding of their needs and aspirations in order to explore options and develop actions that will best meet their needs.
- Ensure Home Support Services staff have access to appropriate professional development programs and educational opportunities based on identified needs of the individual and service.
- Ensure staff attend mandatory training monitoring attendance and implementing appropriate actions to ensure attendance.
The skills and experience you’ll bring to the role:
- Demonstrated awareness and understanding of issues confronting older people and people with disabilities in a home and/or community setting.
- Demonstrated knowledge of other relevant community support agencies and service providers.
- Knowledge of Occupational Health and Safety and risk factors associated with the Home Support Services
- Demonstrated ability to understand and manage roster development, implementation and maintain service records.
- Ability to communicate effectively and gain cooperation from Council staff, recipients, and residents from a diverse range of age groups, cultures, and backgrounds.
- Ability to update and maintain administrative records, policies, and guidelines.
Required Certifications & Qualifications:
- Tertiary qualification in Nursing, Allied Health or Human Services, or a related field, and experience in working with older people and people with disabilities in a home or community setting; or lesser formal qualifications with substantial experience in working with older people and people with disabilities in a home or community setting.
- Current driver’s licence.
Why Hume City Council?
A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:
We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.
We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.
We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.
All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.
We offer a competitive salary package, professional development opportunities, and a supportive work environment.
A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.
All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid