About BASF
We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources.
We are proud of our strong history of innovation. Every day, our global team of over 117,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.
Are you a paint chemist or experienced vehicle painter ready to take your technical expertise to the next level? BASF Coatings is seeking a dynamic and customer-focused Technical Specialist to join our Commercial Transport Solutions (CTS) & Colour Services team. This is your opportunity to work with a global leader in coatings innovation, supporting our Glasurit brand and beyond.
Formula for Success
As the Technical Services Specialist you will be responsible for providing expert technical support across BASF Coatings’ product and colour systems, acting as the first point of contact for technical enquiries. You’ll manage complaint resolution processes, conduct vehicle paint inspections, and support digital colour tools and formulation programs. This role requires a hands-on approach, combining lab-based evaluation with field support, and includes regular travel across NSW and occasional interstate visits. You’ll also collaborate with global teams to localise technical documentation and training content, ensuring our customers receive best-in-class service and solutions.
Main responsibilities:
- Be the go-to expert for technical and colour-related enquiries across BASF Coatings brands.
- Provide frontline support for digital colour systems (e.g. Refinity/ICCM) and troubleshoot remotely with end-users and field technicians.
- Lead complaint resolution processes, including product evaluation, lab simulation, and escalation to global technical teams.
- Conduct vehicle paint inspections and manage inspection reports across NSW and ANZ.
- Benchmark BASF and competitor products to support commercial and technical positioning.
- Collaborate with global teams to localise technical documentation and training content.
- Support CTS business development through product testing and onsite technical support.
Ingredients for Success
To be successful in this role, you will demonstrate strong communication skills and a calm, solution-focused approach—especially when managing customer concerns. You’ll need a solid foundation in paint chemistry or vehicle refinishing, with hands-on experience in lab or field environments.
You will:
- Have a background in paint chemistry or trade-qualified vehicle painting.
- Have experience in coatings, lab, or refinish environments.
- Behold strong communication skills and the ability to manage challenging customer interactions.
- Be proficient in Microsoft Office and a methodical, analytical approach to problem-solving.
- Have the willingness to travel (approx. 30% of the time) across Sydney, Newcastle, Wollongong, and occasionally interstate.
What we can offer you
At BASF you get more than just compensation. Our total offer includes a wide range of elements to suit each one of our global team. By creating chemistry with us, you can look forward to:
- A full maintained company vehicle
- A diverse and inclusive environment, with an open and fair internal promotion process
- A competitive parental leave policy, regardless of gender, and a supportive return to work plan
- Give back to your community with our corporate volunteering scheme
- 4 weeks annual leave, with the offer to purchase additional leave throughout the year
- Opportunities to apply for international assignments – the perks of a global business!
Connect to Create Chemistry
If you’d like to join a diverse global business and create chemistry for a sustainable future, we want to hear from you!
Click ‘apply’ below. Applications close on 24th August 2025, however apply as soon as possible as we may progress sooner.
BASF is proud to be a WORK180 Endorsed Employer for all women. If you’d like to know more information about how we are supporting our employees, you can view our policies and benefits here.
Offers of employment will be subject to background checks including references,police checks and pre-employment medical.
BASF does not accept unsolicited CVs from recruitment agencies.
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