Training Officer

Job description
Agency Department of Corporate and Digital Work unit Agency Business Systems – Justice and General

Development Government
Job title Training Officer Designation Administrative Officer 5
Job type Full time Duration Ongoing
Salary $88,297 - $92,687 Location Darwin
Position number 34004 RTF 327469 Closing 18/08/2025
Contact officer Nicola Allsop on 0467 932 856 or [email protected]
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=327469
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people
with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please
discuss this with the contact officer. For more information about applying for this position and the merit process, go to OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.

Primary objective
As a key role in the Training team, this position will contribute to and support the design, development, delivery and evaluation of quality
professional learning programs to build the capacity of staff within client agencies and the Department of Corporate and Digital
Development to utilise a diverse range of business information systems, applications and digital platforms

Context statement
Agency Business Systems – Justice and General Government manage client agencies’ core business digital systems through their life cycle
from strategy to design, development, release and deployment, operational delivery, maintenance, support and retirement.

Key duties and responsibilities
1. Contribute to the design, development, delivery and evaluation of professional learning and support programs to build and strengthen

the competencies of staff in client agencies and within DCDD to effectively use digital business systems to meet strategic and
operational needs, including through coaching, mentoring, face-to-face, and delivery methods.

2. Contribute to the design, development and publication of online tutorials, digital content, support materials and tools that assist end-
users in client agencies and staff within DCDD to independently build their own capacity within digital business systems.

3. Contribute to the development and delivery of tailored induction programs for both new and existing staff across ABS-JGG in the
effective use of the agency Service Management toolset and relevant processes.

4. Provide high-level administrative support for training activities, including assisting with the management of physical learning
environments, motivating participants, maintaining focus and adapting training delivery styles to meet the specific needs of
participants.

Selection criteria
Essential
1. Knowledge of the principals, frameworks and methodologies relevant to adult learning and Australian standards applicable to the

delivery of training, particularly current and emerging trends in digital delivery techniques
2. Experience delivering high quality workplace training in information systems using blended approaches.
3. Demonstrated experience in preparing training and support materials based on business needs.
4. Experience in providing high-level administrative support for training activities, including assisting with the management of physical

learning environments, motivating participants, maintaining focus and adapting training delivery styles to meet the specific needs of
participants.

5. Well-developed communication, facilitation, presentation and interpersonal skills, including understanding and sensitively responding
within a cross-cultural context and seeking to understand the audience and tailoring messages accordingly.

6. Demonstrated understanding of a range of computer software including the Microsoft Office suite, use of databases, eLearning
authoring tools, Learning Management Systems, Service Management Software as well as other enterprise systems, spreadsheets,
email, internet and other commonly used office administration software.

7. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical practise,
accountability, impartiality, diversity and respect.

Desirable
1. Certificate IV in Training and Assessment or equivalent

Further information
• The selected applicant must consent to a probity check to confirm they have no significant criminal history record or associations. A

ensure the successful delivery of programs.