Warranty Lead
At BAE Systems Australia
- Do interesting work that MATTERS
- ENJOY what you do
- GROW your career
- Be YOU
We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world’s most innovative and ground breaking technology. Individually we all contribute to our success. Collectively we make the impossible possible.
Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work.
About the OPPORTUNITY
We have a new opportunity for a Warranty Lead to join our Maritime line of business based at Osborne Naval Shipyard- SA, reporting to the Senior Project Manager-Change.
We embrace flexible work arrangements at BAE Systems Australia, such as working a 9-day fortnight.
As the Warranty Lead you will be a key member of the DCE Program, responsible for overseeing the management of warranty claims during the contract. This role presents an exciting opportunity to contribute a high profile program, supporting the development, implementation, and ongoing management of the warranty process.
Key responsibilities include:
- Establish and manage the Warranty process for the DCE Program, ensuring alignment with program objectives and contractual obligations.
- Collaborate with production, supply chain, and quality teams to gain a thorough understanding of major work packages, embedding and maintaining a consistent warranty process.
- Lead investigations into potential warranty claims, gathering and analysing evidence to determine root cause, associated costs, and appropriate rectification plans.
- Participate in production enablement meetings to plan warranty repairs, identifying opportunities to carry out work with minimal impact to schedule.
- Prepare and present detailed reporting packs for the DCE Senior Leadership Team and the CoA, providing clear insights into warranty trends and performance.
- Collect and analyse warranty data to identify opportunities for continuous improvement initiatives for future DCE contracts.
About YOU
- Engineering degree or relevant industry experience.
- Demonstrated awareness of production defect, warranty management and change control processes.
- Proven experience in customer-facing roles, with strong stakeholder engagement skills.
- Experience in leading meetings and preparing high-quality reports for internal and external stakeholders.
- Background in major defence or large-scale construction projects.
- Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
We believe in hiring for potential, we know that some candidates hesitate if they don’t tick all the boxes. If this role interests you, but you don’t meet all the criteria, we still encourage you to apply.
About US
You will be joining a workplace that truly cares about your wellbeing.
Our people are diverse and we value the variety of perspectives this brings, we know that a culture that is inclusive and fosters a sense of belonging is a place we can all make the most of our unique talents and be our best.
As Australia’s largest defence company in a rapidly growing sector, you will be connected into a global team and encouraged to explore where your career might take you whether that is a traditional career path or squiggly one, there are infinite possibilities for you at BAE Systems Australia.
BAE Systems recognises the sacrifices of those who have served our Nation and their families. We support our veteran community through our internal veteran network (VetNet Australia) and strong charitable partnerships, internal offerings including reserve service leave, a Veteran Mentoring Program and other exclusive offerings available through our strategic partners.
We welcome applicants from all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience; and strongly encourage applications from Aboriginal and Torres Strait Islander people for all positions.
We are proud to be recognised as an employer of choice for women by WORK180.
Awarded the 2024 Quarter 1 Benchmarcx Triple R- Excellence In Candidate Experience Certification. As a member of the Circle Back Initiative we commit to respond to every applicant.
To learn more about our competitive employee benefits, flexibility, other employment opportunities and what to expect from our recruitment process please visit: www.baesystemscareers.com.au
Clearances
As a Defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain appropriate clearances. Further information regarding security clearances.
