Workplace Agent

Job Title

Workplace Agent

Job Description Summary

Are you passionate about delivering exceptional customer experiences? Cushman & Wakefield is seeking a proactive and people-focused Workplace Agent to join our Global Occupier Services team in Perth. This is an exciting entry-level opportunity ideal for someone who enjoys working in dynamic environments, engaging with people, and solving problems on the go.

About the Role
As a Workplace Agent, you’ll be the welcoming face of the office, supporting the smooth day-to-day operation of workplace services including reception, concierge, meeting room coordination, mailroom support, and access management. You’ll play a key role in creating a warm, professional, and efficient experience for all employees, clients, and visitors.

Job Description

Key Responsibilities

• Greet and assist employees and visitors with professionalism and warmth

• Manage reception duties, access passes, lockers, and general workplace queries

• Assist with meeting room bookings, event setups, and AV troubleshooting

• Provide timely responses to helpdesk requests and liaise with other workplace teams

• Coordinate mail, courier deliveries, and general office consumables

• Support site audits, floor walks, and service escalations as needed

• Ensure compliance with safety, security, and workplace policies

About You

• At least 2 years' experience in a customer-facing or reception-based role

• A natural communicator who thrives in service-oriented roles

• Well-organised and able to juggle competing priorities

• Tech-savvy with intermediate Microsoft Office skills

• Friendly, proactive, and solutions-driven

• High attention to detail and a professional demeanor

• Completion of Year 12; additional qualifications in hospitality or admin a plus

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company

• Career development and a promote from within culture

• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”