Business Support Officer

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

The City Rangers team is looking for a proactive and organised Business Support Officer to join our high-performing team. This is a great opportunity for someone who enjoys supporting others, working in a fast-paced environment and contributing to the smooth running of a busy department. The role focuses heavily on written communication, coordination and administration, and will suit someone with strong attention to detail, sound judgement and the ability to manage competing priorities.

In this role you’ll:

• coordinate and respond to correspondence, including drafting and maintaining a library of standard responses
• support the team with meeting coordination, minute taking and records management
• assist in preparing reports and responses, including for official letters and legislative matters
• liaise with stakeholders across the organisation and external partners
• help organise department events and support continuous improvement projects.

We’re looking for someone with:

• industry experience (preferably 2 years or more)
• strong written and verbal communication skills
• great attention to detail and time management
• experience in coordinating meetings and documenting outcomes
• a collaborative, proactive approach and good judgment
• demonstrated experience working within a legislative or regulatory frameworks
• experience with document management systems.

If you’re an adaptable team player with a passion for great communication and organisation, we’d love to hear from you.

Please note: To be eligible for permanent appointment to this position, you must have Australian citizenship or hold permanent residency status with unrestricted working rights.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration and a criminal history check.

Applications must be submitted online by 11:59pm, 1 September 2025.

For more information, contact Stacey Bulloch, Business Support Coordinator on 02 9288 5838.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• 26 weeks paid parental leave and 6 weeks paid partner leave
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333.