Company Overview:
Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, South Australia and Victoria.
We’re currently expanding our team and looking for Nexus Centre Support Officer to join us in delivering quality service to our customers.
Position Available: Nexus Centre Support Officer
Location: Richlands, Queensland
About the Role:
We are seeking a dedicated professional to plan, schedule and ensure smooth operations by leaning on their experience in a similar role within the transport and logistics sector. If you’re ready to contribute to a dynamic team, we want to hear from you!
Key Responsibilities:
- Undertake activities in the Nexus Centre, guaranteeing efficient service delivery across all aspects of the business.
- Communicate with any drivers who may need to stop for a break due to fatigue events.
- Communicate with service providers about any faulty devices, and follow through to ensure the faults are rectified
- Monitor resources and demand, proactively identifying, managing, and escalating potential challenges or risks before they escalate into issues.
- Interact and engage with internal and external stakeholders to make sure logistics and transport processes are managed
- Maintain adequate coverage of Nexus Centre Officers daily, including fulfilling Wellness Centre Officer duties during leave or absenteeism as necessary.
- Ensure your compliance with all service level requirements, consistently meeting and exceeding established standards.
Skills and Experience:
- Demonstrate strong customer service skills, ensuring all interactions meet or exceed customer expectations.
- Critical thinking and problem-solving abilities to effectively address challenges and find optimal solutions.
- Strong communication skills, both written and verbal
- Proven intermediate computer skills
- Excellent time management skills
- Ability to work within a team environment and liaise with internal and external stakeholders
- Ideally a background in transport, Logistics and Supply Chain industry experience
- Flexibility to work shift work, including weekends, as part of a rotating roster.
Why Join Centurion?
- Competitive pay rates and benefits package.
- Opportunities for career advancement and professional development.
- Supportive and collaborative team environment.
- Be part of a company that values safety, integrity, and excellence.
How to Apply:
Ready to drive your career forward with Centurion? If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you. Click Apply now. For more information, please contact recruitment@centurion.net.au
Don't miss out on this exciting opportunity to join a leader in the transportation industry! We are an Equal Opportunity employer, and we encourage applications from women and First Nations People.
Please note that we do not accept applications from recruitment agencies. Direct applicants only.