Process Improvement Officer

About Us

ABN Group has been a pioneer in the building, property and finance industry for over 45 years making the dream of home ownership a reality for thousands in Western Australia and Victoria. We've crafted over 90,000 homes, ranging from first homes to luxury residences, all while maintaining the trust of our community – 1 in 4 customers referred to us by someone who believes in our commitment.

Why You Will Be Excited For This New Opportunity

As part of our commitment to operational excellence, we are seeking a Process Improvement Officer to support change initiatives and optimise processes.

Reporting to the Process Improvement Lead, you will support the delivery of process improvement projects across ABN Group residential operations. You will work across multiple departments and stakeholders, mapping current and future state processes, and communicate change to teams across the business. The position ensures that improvement activities are well-documented, efficiently executed, and aligned across teams to ensure changes are understood and embedded.

You'll advocate for a culture of continuous improvement and support the implementation of business changes, ensuring compliance with established policies. You’ll also manage risk assessments and communicate change initiatives clearly, addressing concerns and facilitating engagement. Data analytics will guide your decisions and help track progress with business KPI's.

What Will Make You Stand Out

We're looking for someone with a passion for process improvement with the right ambition and drive to support this growing area of our operation. Exceptional communication and influential skills will be imperative as you support change management across stakeholders and collaborate effectively.

You'll possess a desire to tackle challenges and remain resilient in a changing environment, whilst bringing your experience to drive decisions through data. Your curious mindset, analytical ways of work and critical thinking skills will see you succeed in this role.

If you're ready to bring your passion to our team, we’d love to hear from you!

Why ABN?

We're just offering a job; we're inviting you to be part of a community that values innovation, passion, and excellence. Our employee benefits include:

• In-House Discounts: Exclusive discounts to enjoy
• Flexibility: Work arrangements tailored to support your work-life balance
• Career Growth: Opportunities to elevate your career within a thriving organization
• Wellness Focus: Dedicated programs to nurture your well-being
• Health Coverage: Access discounted private health insurance
• Parental Leave: Paid leave for both primary and non-primary carers

What's Next?

Apply now if who we are resonates with you and you are ready to for the next step in your career.