Work Integrated Learning Support Officer

PRIMARY DETAIL

The Role
As a Work Integrated Learning Support Officer, you will coordinate and deliver high-quality support services, providing detailed information and advice for student placements and work integrated learning (WIL) for both undergraduate and postgraduate students.

Key responsibilities include:

• Coordinating and delivering administrative support for placements, ensuring compliance with legislative and regulatory requirements.
• Supporting placements, internships, student volunteering, work placements, and co-op programs as relevant within the Faculty.
• Providing information and advice to students and staff about placements and WIL activities, maintaining placement-specific resources.
• Contributing to risk management plans and responses to legislative changes and/or health outbreaks where relevant.
• Monitoring student progress during placements and ensuring assessments are completed in line with course requirements.
• Acting as a point of contact for Fitness to Practice concerns, ensuring prompt responses and escalation where required.
• Maintaining placement systems and databases, ensuring compliance with University policies and procedures.
• Building and maintaining strong relationships with internal and external partners to ensure effective delivery of all placements/WIL activities.
• Promoting opportunities for internships, volunteering, and WIL to students across the Faculty.
• Collaborating with other University areas to improve processes, streamline student experience, and support continuous improvement initiatives.

About You
You will have:

• Relevant tertiary qualifications and/or experience.
• A thorough knowledge of student placements and WIL programs.
• Strong communication skills – written and verbal – with the ability to engage effectively with students, staff, and partners.
• Experience in monitoring student placement progression and compliance.
• Strong organisational and time management skills, with the ability to meet competing deadlines.
• Intermediate computing skills (Microsoft Office, databases).
• A proactive approach to process improvement and a strong customer service focus.

About Us
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation in 1964, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. .

Within this vibrant institution, the plays a central role in advancing Macquarie’s mission. It is home to bold thinkers and passionate educators who are asking the big questions about the world. United in the spirit of interdisciplinary discovery, we explore the human story from its earliest foundations in ancient cultures to its exciting future. Our research is gaining global recognition and with six research centres, two museums, and state-of-the-art media facilities, we empower our staff to transform themselves and the world around them.

Why work at Macquarie
We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

We are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only is our prime location an advantage, but take a look at our benefits on offer:

How to Apply
To be considered, please ensure you submit your application online, including:
1. A current CV.
2. A separate document addressing the Key Selection Criteria listed below.

Key Selection Criteria
1. Relevant tertiary qualifications and/or equivalent experience.
2. Knowledge of and experience with student placements and work integrated learning programs, including experience monitoring student placement progression, addressing compliance issues, administrating process improvement, and providing advice and information.
3. High-level communication and interpersonal skills, with the ability to work and engage effectively with a diverse range of stakeholders, including staff and students.
4. Demonstrated ability to monitor placement progression and ensure compliance.
5. Strong organisational and time-management skills with the ability to meet deadlines.
6. Proficiency in Microsoft Office and database systems.
7. Experience in developing and implementing process improvements.
8. Demonstrated ability to build and maintain stakeholder relationships, with a strong focus on delivering high quality customer service.

*** Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights.

Application Closing Date: Tuesday 26 August 2025 at 11:59 p.m. (AEST)

Specific Role Enquiries: Yana Jiang, Work Integrated Learning Team Leader,

General Recruitment Enquiries: Mirna Alaaiddin, Talent Acquisition Officer,

*** Applications will be reviewed as they are received, and we reserve the right to progress or decline an application prior to the application closing date. We also reserve the right to close the advertisement early if a sufficient number of qualified applicants is received.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.

Applications Close:

A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our .