Administration Officer

About the role

Undertake a range of duties which provide an effective and confidential administrative service as directed by the Line Managers within Clinical Operations, Community and Oral Health Services.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

Fulfil the accountabilities of this role in accordance with Queensland Health's core values.
Ensure the client confidentiality is always maintained in accordance with Queensland Health Policy.
Accurately and efficiently register patients and clients in various Queensland Health electronic systems and databases such as HBCIS, MessageMedia Hub, ESM, ieMR, and RMS.
Provide administration support to frontline clinical/business support staff, including reception and switchboard services for Community and Oral Health Services and to supply a range of administration duties required to deliver client focussed, high quality and efficient services.
Provide confidential administrative and secretarial support including the production of high-quality documents and records, enquiry screening and diary management as required, including the timely provision of necessary records and documentation required by the Line Manager.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

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