Office of the Children’s Guardian
- Exciting opportunity to make a real impact in shaping the future of the Office of the Children’s Guardian.
- Join our high performing Reportable Conduct Directorate, a dedicated team that plays a key role in keeping children safe in NSW.
- A supportive and collaborative team culture with learning & development opportunities and various health & wellbeing programs.
- Full time temporary role opportunity with potential for further extension or ongoing employment prospects and hybrid / flexible working arrangements.
- Clerk Grade 1/2 - $75,728- $82,329 (plus employer's contribution to superannuation and annual leave loading).
About the Office of Children’s Guardian
The Office of the Children’s Guardian (OCG) upholds NSW children and young people’s right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.
To find out more about the Office of the Children’s Guardian, visit our website.
About the directorate
The Reportable Conduct Scheme requires entities from government and non-government sectors to respond to allegations against employees. We may also investigate an allegation, or an entity’s handling of an allegation, if we hold significant concerns about a situation.
We provide advice and guidance to entities investigating allegations against their employees, so that children’s rights to a safe environment are balanced with employees’ rights to a proper investigation.
In addition to overseeing investigations, we also scrutinise the systems that entities have for preventing reportable conduct by employees, and handling and responding to reportable allegations or convictions involving those employees.
About the role
The Administrative Assistant provides essential administrative and operational support across the Reportable Conduct Directorate that supports the team to function smoothly.
If you’re someone who thrives in a fast-paced environment, can juggle competing priorities and is passionate about keeping children safe - we want to hear from you.
In this role you will be:
- Completing a range of administrative duties to ensure business activities are completed effectively.
- Maintaining accurate electronic records and following our records management processes.
- Responding efficiently to all inquiries by internal stakeholders and escalating matters where necessary.
- Contributing to meetings and forums and providing support and follow-up on actions where necessary.
The nature of the RCD’s work means that the occupant in this role will be exposed to content, hear stories about other people’s experiences with, and be involved in work on, potentially distressing and sensitive topics involving children, including sexual offences, sexual misconduct, physical assault, neglect, and behaviour causing serious psychological and emotional harm involving children. While staff have access to support through our Employee Assistance Program, clinical supervision program and other wellbeing initiatives and training, we encourage applicants to carefully consider their comfort level with this aspect of the role before applying.
We are looking for someone who is highly motivated and resilient with:
- Experience in providing administrative support in a high-volume, fast paced environment.
- Strong organisational skills and the ability to maintain confidentiality.
- Experience using a variety of systems and databases.
- Knowledge of or the willingness to learn about the NSW child protection system and the Reportable Conduct Scheme.
Essential Requirements
- Employment at the Office of the Children’s Guardian is subject to the satisfactory completion of security and vetting checks.
- All roles with the Office of the Children's Guardian are required to have a current NSW Working with Children Check clearance.
For further information about the role, please view the role description.
Our commitment to Diversity
We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.
If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on (02) 8219 3661 or [email protected] and advise of your preferred method of communication.
How to apply
When applying you will need to attach a cover letter (maximum 2 pages) which also addresses the two targeted questions below and an up-to-date resume (maximum 4 pages) in either Word or PDF format.
We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.
Targeted questions
- Tell us about a time when your workload was very busy and how you approached key tasks to get your work done.
- Tell us about a time where you had to manage confidential and sensitive material. How did you manage your wellbeing during this time?
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.
We encourage you to please call or email our contact Megan Jones, Manager Operations, Reportable Conduct via [email protected] or (02) 8219 3898 to discuss the role.
Applications closing date: Wednesday, 10 September 2025 at 10:00am
A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
