Contracts Officer City Presentation

Band 5 – $82,392 - $95,116 per annum (plus super)

Permanent Full Time

About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

About the role

The City of Greater Dandenong is seeking a Contracts Officer to support the planning, monitoring and coordination of contractor-delivered open space maintenance services across the municipality.

Reporting to the Coordinator City Presentation, this role will work closely with Team Leaders to ensure the quality and compliance of mowing, horticulture, and open space contracts. You’ll assist with the preparation of work orders, monitor contractor performance and service standards, and support the development of improved contract systems and processes.

This is a newly created role following a strategic service review and offers an exciting opportunity to contribute to the ongoing improvement of Council’s open space presentation and maintenance standards.

About you

You’re a detail-oriented professional with experience in contract administration, monitoring, or open space maintenance services. You have strong communication and organisational skills, enjoy working across teams, and are confident managing data, documentation and performance tracking.

You’re ready to step into a support role that plays a key part in ensuring Council’s open spaces are safe, well maintained and visually appealing for the community. You’re proactive, collaborative and eager to contribute to a culture of accountability and continuous improvement.

Key requirements:

• A formal qualification Certificate IV, Diploma or Degree in addition to the relevant experience, would be highly regarded.
• Demonstrated experience in parks management, horticulture or related discipline, with exposure to contract management processes, including monitoring and OH&S requirements.
• Demonstrated commitment to the principles of excellence in Customer Service with experience in monitoring, reporting on compliance to service standards
• Demonstrated well developed skills in oral and written communication, including the ability to effectively use computer software and systems including the Microsoft Office suite, in particular MS Outlook and MS Word, QGIS, GIS Map information systems.
• Demonstrated understanding and knowledge of specific Occupational Health & Safety practices and procedures applicable to the role, including risk minimisation strategies,
• Demonstrated understanding of diversity in the workplace and the community, as well as a commitment to ongoing professional development and education.

Please ensure you address the key selection criteria outlined in the position description as part of your application.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include

• Competitive salary
• Salary sacrifice childcare (where available)
• Flexible working options supported including hybrid work
• Access to learning & development programs including study assistance
• Reward & recognition programs
• Health initiatives
• Access to our support and wellbeing programs
• A vibrant social club

For more information about our benefits, please visit our careers page: Working with Us

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

To apply

To apply for this position please complete the online application form including:

• A brief cover letter
• Your resume
• Response to key selection criteria

You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks

Position Description: Contracts Officer City Presentation – 450.1 KB

Applications close: 5pm, Sunday, 31 August 2025

Further information: Jack Chittenden, 8571 1772