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Head Residential Concierge

Crown Resorts
Sydney, New South Wales
Full time
3 weeks ago

Company Description

BETTER BEGINS HERE

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

We have a newly created position for an experienced Head Residential Concierge to join the luxurious Crown Sydney in a full-time and permanent capacity. Leading a team of 10, you’ll drive efficient daily operational activity and functions of the department, whilst being the centralised contact for our on-site Residents of One Barangaroo.

Reporting into the Luxury Service Manager, you’ll work closely with the Hotel Manager and the GM Hospitality to ensure clear, concise and effective communication between Crown Sydney and our residents. Your success will be measured by your ability to problem solve and work with other departments to achieve desired outcomes, ensuring that Crown meets its obligations to residents through the hospitality service agreements.

This rare and exciting opportunity presents a chance for an exceptionally presented hotel professional to step into a role to deliver elevated levels of experience for our residents, in a one-of-a-kind property and luxury brand.

Some of the key responsibilities will involve:

You’ll have:

What we offer you:

To be considered, you must have permanent and unrestricted Australian working rights. We reserve the right to commence interviews and make offers prior to the advertising closing and/or expiry date.

Additional Information

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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