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Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown Sydney has a full-time, permanent opportunity available for an experienced Injury Management Advisor to join our Health, Safety & Wellbeing team. Based on-site in the luxurious Barangaroo property, you’ll support a diverse workforce of team members to develop and promote proactive injury management approaches, with a key focus on early injury recovery and sustainable return to work.
Working closely with front and back of house operational teams and support staff across the Hotels, Gaming, F&B, Warehouse and Property Services departments, you’ll assist injured employees and their managers following workplace injuries and play an active part in developing strategies to progress injured employees to positive return to work outcomes and/or claims resolution.
This is an excellent opportunity for an experienced Injury Management or Senior Claims professional that’s genuinely passionate about Injury Management and making a positive difference to employee health and wellbeing. We’re looking for someone with strong initiative, pro-activeness and takes a diligent approach to their work and the team members they support.
Some of the key responsibilities will involve:
- Ensure new injuries/incidents are followed up by regularly reviewing incidents and first aid register
- Manage and assess individual portfolio of workers’ compensation claims in accordance with legislative requirements and best practice injury management strategies
- Coordinate meetings with injured employee and Workcover teams (where appropriate) to ensure prompt determination of liability, and timely access to medical assessment/treatment
- Engage with team members and business units to identify and coordinate appropriate suitable duties
- Provide injury management technical advice to leaders and support functions such as People & Culture
- Maintaining a high level of knowledge of current internal and external requirements i.e. injury management system and process, best practice injury management, legislation
- Working with department leaders and the broader HSW team to embed RTW practices into team culture and reduce impacts of workplace injury through training and education
You’ll have:
- 3+ years experience within the Injury Management/Workers Compensation/Rehabilitation Case Management industry
- Demonstrated experience with RTW programs, policies and procedures
- Comprehensive knowledge of the NSW Workers Compensation and Injury Management legislative framework
- SIRA Return to Work qualifications and relevant experience
- Excellent stakeholder management with ability to influence and build rapport quickly
- Ability to work under pressure in a high-volume, fast paced, customer-facing environment
- Tertiary qualification in allied health or a health-related field is advantageous but not required
- Unrestricted Australian working rights
What we offer you:
- Competitive salary package + generous bonus target (paid on performance)
- Opportunity to be part of a dedicated team, whilst developing your career within an iconic luxury brand
- Complimentary meals at our on-site staff restaurant (variety of hot foods, salad + sandwich bar, fruit and pastries)
- Generous discounts across Crown hotels Australia wide, as well as our restaurants and bars
- Chace to take part and be rewarded in Crown’s group-wide recognition and awards program
- Ability to be an active member and contribute to Crown’s community, diversity & inclusion committees
- Access to discounts with various corporate partners across insurance, heath & wellbeing, fashion, banking & finance, technology and more
This is a great chance to make an impact in a unique, diverse and evolving business – so apply now!
Additional Information
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
