Media and Communications Officer, Clerk Grade 5/6, Wollongong NSW
- Join our dynamic Media and Communications team working in a volunteer-based agency supporting communities of NSW
- Full time permanent role
- Attractive salary package of up to $124,992.18, includes salary plus employer's 12% contribution to superannuation and annual leave loading
About the opportunity
Based in Wollongong, this role will be responsible for developing and implementing awareness campaigns, supporting with media enquiries, managing and supporting the adoption and use of social media platforms and applications, and providing media support to the volunteers and service’s leadership team.
The role will be part of a 7-day rotating roster and will also be required to support the service during operational events including weekends and night shift, to support the creation and delivery of key safety messages across a range of channels. Headquarters at Wollongong as required.
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
The NSW SES serves the NSW community as the lead agency for floods, storms, and tsunamis as specified by the State Emergency Service Act 1989. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.
Each NSW SES Unit is as unique and varied as the community it serves, reflecting the vast mix of risks faced and roles required in the diverse locations and communities across the state. In addition to flood, storm and tsunami, our Service provides specialist capabilities that include general land rescue, vertical rescue, road crash rescue, and alpine and remote area search and rescue. In 2022, the NSW SES responded to more than 80,000 requests for assistance from the community and more than 3,400 flood rescues.
The NSW SES has over 10,000 volunteer members, including reserves, and a full-time equivalent workforce of over 370. There are 262 volunteer Units across the State and our volunteer Units are either local, community-based Units, State-wide or regional Units established to provide specialist capabilities. They are varied and unique in their capabilities, designed to address specific risks to communities of NSW.
About you
To be successful in this role you will:
- Have tertiary qualifications in journalism, media/communications or experience working within the media or in corporate communications, and be capable of writing, editing, and publishing various materials such as media releases, talking points, newsletters, and web and social media content
- Experience in planning, developing and implementing communication strategies, plans, media campaigns and events
- Be able to work autonomously and in a team environment to complete set tasks.
- Have strong communicative and interpersonal skills required to effectively collaborate, advise and train various stakeholders
- Ability to remain vigilant and report on critical media issues as they arise
What we can offer you
- Employment with attractive leave entitlements including parental leave, recreation and flex leave and other leave entitlements
- Attractive salary package of up to $124,992.18 ($99,938.00 - $110,271.00 + leave loading + super)
- Flexible work options working within operational requirements
- Mental Health and Wellbeing programs and services
- Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills
- Comprehensive immunisation programs including the flu vaccine
- Opportunities to build invaluable relationships across emergency service agencies, emergency service committees and other Government and community organisations.
How to apply
Your application should include as separate attachments:
- A cover letter (maximum of one page) briefly responding to the essential requirements and your interest in the role;
- Responses to each of the targeted questions (maximum of one page per answer); and
- An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role
Targeted Questions
- Please outline a communications plan or campaign that you developed and implemented to draw awareness to a particular issue or drive some form of action. In your answer, outline the steps you took in the development and implementation of the plan or campaign, who you collaborated with, and the result.
- Describe a time when you needed to manage a number of competing priorities that were delegated to you in a short period of time. In your response, outline what the competing priorities were, why were they competing, the timeframe you needed to work within and the result.
Want to know more?
For more information about the role, applicants are encouraged to contact Andrew Edmunds, Manager Media and Communications via email – [email protected].
The role description is available here.
A recruitment pool may be created to fill similar roles for both ongoing and temporary opportunities if they arise.
For more information on how to apply for a role in the NSW Public Sector please click here.
Applications close: Sunday, 17 August 2025 at 11:55 pm
The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.
