National Workplace Operations Manager

General information

Description & Requirements

We’re transforming the way healthcare is done. Our purpose is to help people live longer, healthier, happier lives and making a better world. This is at the core of who we are, making us a healthcare provider that strives to deliver meaningful change.

The Opportunity 

Bupa’s Property team have an opening for a National Workplace Operations Manager to play a key role in shaping the future of workplace services across Australia. As an experienced people leader, you’ll lead a dedicated team of 8-10 workplace service professionals and manage office operations including handling reception, mail services, facilities management, and minor refurbishments. You’ll be responsible for maintaining high standards across corporate office spaces, while developing and executing strategies to support our hybrid teams nationwide. This position is offered as permanent, full-time position based at our Exhibition Street offices in Melbourne.

Key responsibilities:

• Lead and manage the Workplace Services team to provide efficient services across corporate head office environments.
• Develop and implement a workplace strategy for space planning and workplace design across Australia.
• Research and adopt the latest digital tools for space and technology management to optimize office operations.
• Oversee procurement of contractors and services to ensure competitiveness and cost-effectiveness for corporate office management.
• Ensure compliance with property regulations, including reporting, fire, electrical, and mechanical safety standards.
• Manage office security, mail services, and employee space planning while coordinating minor refurbishments and office relocations across multiple locations.

Why work at Bupa? 

We keep our people smiling by helping them improve their lives in and outside of the office. We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work. We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within. 

Our employees can access wide range of benefits: from our own products (incl. health insurance subsidies) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

What do I need?

• You will bring proven experience in managing workplace operations and leading teams (6-10 people) to success, as well as a strong track record in project management to drive result.
• Excellent client service and communication skills are a must, as is your ability to deal with a variety of issues concurrently to deliver a seamless workplace experience.
• Advanced skills in Microsoft Office suite are a must.
• You will be a creative, energetic, innovative thinker and hold a high level of commercial acumen, analytical skills, and computer literacy. 

To learn more about working at Bupa please visit our website: www.bupa.com.au/careers

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. 

We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.