Job description
Agency Department of Corporate and Digital Development Work unit ICT Services – Project Management Office
Job title Project Assurance Officer Designation Administrative Officer 6
Job type Full time Duration Ongoing
Salary $96,620 - $107,721 Location Darwin
Position number 21514 RTF 326477 Closing 18/08/2025
Contact officer Paul Macmillan on 08 8924 3870 or [email protected]
About the agency https://dcdd.nt.gov.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=326477
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
Provide quality services and advice on governance, quality assurance and risk management frameworks, standards and processes relating
to Project Management Office and a secretariat service to support the delivery of information and communications technology projects
for agencies and across whole of government.
Context statement
ICT Services provides ICT hardware and software services to client agencies to meet business requirements, this includes end user services
such as the ICT Service Centre, End User Computing, Network Management, Voice, and Telecommunications including internet. Within
this, the ICT Services Project Management Office is responsible for the delivery of technology related projects.
Key duties and responsibilities
1. Provide operational advice to support the development of governance, quality assurance and risk mitigation frameworks, standards,
and processes for all PMO Projects.
2. Undertake business process investigations and propose practical business solutions to problems.
3. Provide sound advice on governance administrative procedures which impact on the operation of the PMO team.
4. Monitor and analyse project performance and outcomes reporting to ensure quality reports, submissions of briefings are provided for
project issues and outcomes.
5. Monitor and track project reporting to ensure quality information is provided and compliance is maintained and recorded.
6. Provide coordinated secretariat services to support the PMO.
7. Develop, coordinate, and maintain relevant administrative systems and processes to support the effective achievement of work
objectives.
Selection criteria
Essential
1. Well-developed knowledge and experience of governance, risk management frameworks, as they apply to processes and services.
2. Established skills for communication, interpersonal, collaboration and influencing a wide range of stakeholders.
3. Ability to understand stakeholder perspective, expectations and desired outcomes and adapt communication style and approach as
required.
4. Demonstrated experience in leading quality assurance activities and providing advice and guidance at a management level.
5. Knowledge and experience with ICT service management systems, with the ability to analyse and resolve issues.
6. Awareness of challenges and directions relating to governance matters in a public sector or a shared services context.
7. Proven ability to develop and maintain effective working relationships with executive management, service providers, industry
networks, project teams and clients to ensure appropriate and quality service delivery.
8. Demonstrated work ethic and attitude, which emulates DCDD values of being commitment to service, innovation, ethical practise,
accountability, impartiality, diversity and respect.
Desirable
1. Tertiary qualification in a related field.
2. Knowledge and or experience in utilising Prince 2 methodology or similar.
3. Knowledge and or experience in SharePoint or similar.
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will
not exclude an applicant from this position unless it is a relevant criminal history. When choosing to apply for this position, the applicant
should consider the full requirements of the position in aligning to their work experience and capabilities to this role. Please refer to the
Capability Framework
