Veterinary Receptionist / Administration Assistant – Full Time
Join our dedicated team at Crows Nest Animal Hospital
Crows Nest Animal Hospital is seeking an experienced Veterinary Receptionist/Administration Assistant to join our friendly and professional team full-time. If you’re passionate about delivering exceptional client care and thrive in a dynamic clinic environment, we’d love to hear from you.
What you’ll do:
Provide warm, professional service to clients and patients in person, over the phone, and via email.
Build and maintain strong client relationships by assisting with enquiries and requests.
Manage scheduling of appointments and procedures.
Oversee daily administration tasks, including insurance claims, patient histories, and banking.
Keep reception organised, welcoming, and efficient.
Support workflow across the clinic, working collaboratively with the wider team.
Handle key admin functions: recalls, ordering, stocktake, and insurance processes.
Liaise with support office teams, including IT, to ensure smooth clinic operations.
What we’re looking for:
Exceptional communication skills, both written and verbal.
A natural ability to connect with clients and build trust.
Calm, compassionate, and professional under pressure.
Highly organised, responsible, and self-motivated.
A team player who values collaboration and respect.
Interested?
Please apply online with your resume and cover letter.
We look forward to hearing from you!
