Ensure student communication is relevant and utilises effective intervention, retention and student engagement opportunities.
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
- Student Experience and Administration Services – Mt Helen or Berwick Campus
- Part-time (0.6), fixed-term appointment until July 2026
- HEW 5 - $79,177 p.a. (pro-rata) plus up to 17% superannuation
Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.
About the role
The Student Communications Officer will develop and implement strategies ensuring student communication is relevant, accurate and utilises effective intervention, retention and student engagement opportunities.
You will:
- develop, maintain and implement processes ensuring relevant and accurate information is communicated;
- coordinate data collection and preparations of communications;
- review and analyse all interdepartmental communications; and
- develop and implement processes to assist with the ongoing monitoring of communication standards.
About you
Reporting to the Manager, Student Communications you will have demonstrated experience in developing communication strategies, ensuring consistent messaging and presentation of information to a range of audiences.
You will possess:
- experience in developing and implementing multi-channel communication campaigns;
- the ability to manage multiple tasks within tight timelines; and
- commitment to quality customer service
How to apply
Please apply by Sunday, 7 September 2025
Applicants are required to submit a suitability statement not to exceed two-pages and a resume.
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.
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