At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a AAV Operations Administration Officer to provide efficient and effective administrative, secretarial and office management support to the Manager Air Operations and other managers and staff within Air Ambulance. This is a Full Time Permanent position based out of Essendon Fields.
About the role
Reporting to the Manager Air Operations, responsibilities of this position include, but not limited to:
- Assist the Air Ambulance Victoria management team (includes senior managers and team managers) with administrative and secretarial support; maintaining diaries, meetings, functions, catering, travel and accommodation
- Manage the information on the Air Ambulance Victoria intranet page
- Maintain confidential and detailed databases
- Source and analyse information, including patient and flight data for specific AAV projects and requests
- Assist the Manager Air Operations with the coordination of the AAV recruitment process, induction packages, ordering of uniform/ flight suits
- Assist the AAV management team with the coordination of AAV operational staff training; weekly training reports, management of AAV staff training currencies
- Manage stock requirements and processing of invoices
About you
To be considered for this position you will possess:
- Demonstrated experience and expertise in providing secretarial and administrative support and maintaining administrative systems within an operational environment
- Demonstrated understanding of meeting protocol with experience in agenda preparation and minute taking
- Willingness to work outside of standard hours if required during emergency or crisis situations
- Intermediate computer skills and proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel, Access and the Internet
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified AV2 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply
Your application is an integral part of the selection process and should include:
- Cover letter outlining your experience and interest in the position
- Current resume
Applications must be submitted by 11.59pm (AEST) on Wednesday 27 August 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.
For further information, please refer to `Applying for a position with Ambulance Victoria `. For any further queries please contact recruitment recruitment@ambulance.vic.gov.au or 03 9840 3653.
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.