When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

Reporting to the Village Manager, you’ll provide high-quality administrative support and be the first friendly point of contact for residents, families, visitors, and service providers. Your days will be varied, from preparing documents and maintaining records to organising events and assisting with resident enquiries.

About you

You’re an organised, approachable, and proactive team player who thrives in a busy, people-focused environment. You take pride in delivering excellent customer service and can adapt easily to changing priorities. With strong attention to detail, you’re confident managing a variety of administrative tasks while keeping a warm, professional approach.

In addition, you will also have:

• Certificate III in Business Administration is highly desired
• Proven experience in administration and customer service
• Excellent communication and interpersonal skills
• A self-motivated, dependable, and professional approach to work
• Proficiency in Microsoft Office at an intermediate level
• A current driver’s licence
• National Police Clearance (obtained within the last six months)

About the benefits

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.

As a valued team member, you’ll also enjoy access to:

• Not for profit Salary Packaging options up to $18,000!
• Childcare discounts for your little ones
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click "Apply Now" to visit our website and submit your application. Applications close on insert date, but don't wait—apply early, as the recruitment process may begin before the closing date.

Please note all applications must be received via the online portal to be considered.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at hr@mercycare.com.au we would love to hear from you.

At MercyCare, every person matters.

With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.