Business Manager – NDIS Services
Location: Liverpool, NSW
Salary: $80,000–$86,000 per Annum (SCHADS Award)
Employment Type: Full-Time, Monday to Friday
Workplace: Office-based
About NDMHS
National Disability and Mental Health Services (NDMHS) is a trusted NDIS provider, dedicated to supporting people with intellectual and mental health diagnoses. We take a personalised approach to care, promoting independence, inclusion, and quality of life for every participant.
We are looking for a strategic and experienced Business Manager to lead key operational and growth initiatives. This is an opportunity for a motivated individual to take ownership of business operations and development in a purpose-driven organisation.
About the Role
The Business Manager will play a central role in driving the growth, sustainability, and operational effectiveness of NDMHS. This position is ideal for a candidate who is passionate about business development, compliance, and continuous improvement within the NDIS framework.
You will work closely with the Director to identify new opportunities, optimise existing systems, and ensure the organisation meets all regulatory and quality standards. Your ability to think strategically while managing the day-to-day business needs will be key to your success.
Key Responsibilities
- Lead and implement business development strategies to grow NDIS services and client base.
- Identify and pursue new referral sources and partnership opportunities.
- Oversee the setup and management of new Supported Independent Living (SIL) homes.
- Monitor business performance and identify opportunities for improvement.
- Conduct internal audits and lead the preparation for NDIS external audits to ensure compliance.
- Stay up to date with changes to NDIS legislation and ensure internal processes align with current standards.
- Manage and track invoicing on a fortnightly basis and categorise payments received accurately.
- Analyse service delivery data and prepare reports to inform strategic planning.
- Support the Director with project management, stakeholder engagement, and operational planning.
- Maintain strong relationships with external providers, clients, and internal stakeholders to enhance service delivery and reputation.
About You
You are a business-minded professional who understands the NDIS environment and is driven by purpose and performance. You’re able to think commercially while staying aligned with the values of person-centred service. You enjoy working autonomously and thrive on taking initiative to grow and improve services.
Essential Criteria
- Minimum of 2 years’ experience in business management, preferably within the disability or community services sector.
- In-depth understanding of the NDIS and its operational, compliance, and quality requirements.
- Tertiary qualification in Business Management or related field.
- Strong financial acumen, including budgeting, invoicing, and reporting.
- Demonstrated experience in business development and strategic growth planning.
- Excellent communication and stakeholder engagement skills.
- Strong analytical, organisational, and problem-solving abilities.
- High level of initiative and the ability to work independently and collaboratively.
Why Join NDMHS?
- Competitive pay under the SCHADS Award.
- Purpose-driven organisation with a strong community reputation.
- Office-based role – no shift work or weekend hours.
- Career growth and leadership opportunities.
- A supportive, inclusive, and professional workplace culture.
How to Apply
If you're ready to bring your business expertise to a growing NDIS provider and make a real difference, we’d love to hear from you.
Please send your resume and a cover letter to [email protected], outlining your experience and addressing the essential criteria.
Job Types: Full-time, Permanent
Pay: $80,986.19 – $87,000.00 per year
Benefits:
- Travel reimbursement
- Work from home
Schedule:
- 8 hour shift
Work Location: In person
